Serving patients are key to your existence day in and day out. Looking through the eyes of a patient and how they are treated in your office, by all staff, is our method to identify and implement enhancement opportunities.

  • Educational Seminar Planning
  • Focus Group Meetings
  • Patient Satisfaction Surveys

 

 “Laura, through Value Healthcare Consulting, consulted with Silverstein Eye Centers for a project to determine patient satisfaction of patients that missed their appointments to determine a common or consistent reason that could be controlled or overcome to reduce the number of missed appointments… Project completed as promised, with very detailed results.”
R. Todd Laytham – Previous CEO
Silverstein Eye Centers